Last updated: 27.02.2025

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Welcome to Vèrve. This Privacy Policy explains how we, Vèrve, collect, use, store, and protect your personal data when you visit and use our website, products, and services. As a company based in Germany with warehouses located in Germany, China, and Kentucky (USA), we are committed to safeguarding your privacy in accordance with applicable laws and regulations, including the European Union’s General Data Protection Regulation (GDPR) and other relevant data protection legislation.

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1. Data Controller

Vèrve is the data controller responsible for your personal data. If you have any questions or concerns about our data practices or wish to exercise your rights, please contact us using the details provided below:

Email: support@ver-ve.store
WhatsApp: +49 15566 454262

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2. Information We Collect

We may collect and process the following categories of personal data:

   •    Contact Information: Your name, email address, and any other contact details you provide.
   •    Account Information: Login credentials and registration details if you create an account.
   •    Transaction Information: Payment details, order history, and shipping information.
   •    Usage Data: Information about how you use our website, such as IP addresses, browser type, and referring URLs.
   •    Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience and analyze website usage.

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3. How We Use Your Data

Your personal data is processed for the following purposes:
   •    Providing Services: To fulfill orders, manage your account, and deliver customer support.
   •    Improving Our Services: To analyze and improve our website, products, and services.
   •    Communication: To send you updates, marketing materials (where permitted by law), and notifications related to your account.
   •    Legal Compliance: To comply with legal obligations and protect our legal rights.
   •    Logistics and Order Fulfillment: To process and ship orders from our warehouses in Germany, China, and Kentucky (USA).

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4. Legal Basis for Processing

We process your personal data based on the following legal grounds:
   •    Consent: When you have provided explicit consent for specific processing activities.
   •    Contractual Necessity: When processing is necessary for the performance of a contract between you and Vèrve.
   •    Legal Obligation: When required to comply with applicable laws and regulations.
   •    Legitimate Interests: When processing is necessary for our legitimate interests, provided such interests are not overridden by your rights and freedoms.

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5. International Data Transfers

Given our global operations, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including China and the United States (Kentucky). In such cases, we ensure that appropriate safeguards—such as Standard Contractual Clauses—are in place to protect your data in accordance with applicable data protection laws.

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6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data and applicable laws.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to ensure the highest level of data protection.

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8. Your Rights

Under applicable data protection laws, you have the right to:
   •    Access: Request access to your personal data.
   •    Rectification: Request correction of any inaccurate or incomplete data.
   •    Erasure: Request deletion of your personal data under certain conditions.
   •    Restriction: Request a limitation on the processing of your data.
   •    Data Portability: Request a copy of your personal data in a structured, commonly used format.
   •    Objection: Object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us at:

Email: support@ver-ve.store
WhatsApp: +49 15566 454262

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9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience, analyze site performance, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

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10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “Last updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.

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12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:

Email: support@ver-ve.store
WhatsApp: +49 15566 454262

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data in accordance with its terms.

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For further guidance, please consult a legal professional specializing in data protection and privacy law.